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Is Delhi Metro Accessible for the Persons with Disabilities?

A woman wheelchair user at a Delhi Metro station.
Samyak Lalit
Samyak Lalit | February 22, 2018 (Last update: September 25, 2021)

Samyak Lalit is an author and disability rights activist. He is a polio survivor and the founder of projects like Kavita Kosh, Gadya Kosh, TechWelkin, WeCapable, Dashamlav and Viklangta Dot Com. Website: www.lalitkumar.in

Delhi Metro project started in 1990s with an aim of creating a world class metro railway network in Delhi. At that time, I wondered if Delhi Metro will be made accessible for the persons with disabilities? Delhi’s public transport system was very unfriendly for the persons with disabilities. However, I have been pleasantly surprised to see that the Delhi Metro has always kept accessibility in mind. Metro stations and trains provide a number of facilities that make travel easier for persons with disabilities.

In this article, we will see what facilities Delhi Metro provides to make the whole network accessible for everyone.

Delhi Metro Accessibility: Elevators are Available

A number of Delhi Metro stations are equipped with elevators (lifts) which can be used by persons with disabilities to reach at the platforms. Even better thing is that mostly these elevators are found to be functional! So, you can easily get your wheelchair inside the lift and reach the desired level / platform.

These lifts are meant for the exclusive use by the persons with disabilities and elderly. However, you may find other people also using the elevators. Also, sometimes, insensitive vehicle users park their vehicles at the accessible entrance; thereby blocking the access. You should complain about such hurdles to the Metro staff.

A woman wheelchair user at a Delhi Metro station.

Delhi Metro Accessibility: Facilities Inside Elevators

Way to elevators are properly marked. See the list given at the end of this article to find out station gates with elevators. Elevators have rails inside to help wheelchair users. Elevator buttons are marked with embossed signs as well as Braille. Audio notifications are also played.

Delhi Metro Accessibility: Extra-Wide Flap Gates for Entry

Flap gates have been installed to regulate the entry of passengers on to the platform. These gates can be opened extra-wide to allow wheelchairs through.

Extra-wide flap gate for wheelchair users

Delhi Metro Accessibility: Wheelchairs are Available

Wheelchairs are available at every station for those who need one. You can contact the Customer Care Counter to get assistance. These counters are located near the entrance of the station.

Tactile Pathways for Persons with Visual Impairment

On station floors tactile pathways have been made to help guide the persons with visual impairment. These paths are made of bright yellow tiles with tiny bumps and ridges on it. Visually impaired people can feel the path by touching cane on these projections. Bright color of the path helps people with low vision to better see the paths. These paths do lead people right to the places like ticket counters, toilets, platforms etc.

Delhi Metro Accessibility: Tactile pathway for blind people

Level Platforms with Train Floor

The train floor and the platform are in level. Thus a wheelchair can be easily rolled into the coaches. There is a gap of few inches between train and platform. The passengers should mind this gap as small front wheels of a wheelchair may get stuck in this gap.

delhi metro accessibility: level platform

Accessible Toilets at Metro Stations

All metro stations are equipped with accessible toilets. These toilets are well maintained. Frequent cleaning is carried out. these toilets have wide doors, low height commodes and handrails etc.

Hand Rails Along the Stairs

All the stair cases inside metro stations are lined with hand rails. These railings are very helpful for elderly and persons with visual impairment who would want to use stairs instead of an elevator.

Proper Signage for All the Facilities for Persons with Disabilities

You will find well lit signage at appropriate places to inform you about various facilities like elevator, entry, exit and accessible toilets etc.

delhi metro accessibility signage

Reserved Seating

Seating space has been reserved for persons with disabilities and elderly people. There are wheelchair parking spaces inside every coach. You can safely park your wheelchair in these spaces.

Ramps

Ramps have been installed in metro stations wherever surface level changes. Ramps have been made according to standards.

General Tips Regarding Delhi Metro Accessibility

It should be noted that in peak hours metro stations (especially at the interchanges) could be very crowded. Peak hours in Delhi Metro run from 8:00am to 12:00pm and 5:00pm to 9:00pm.

delhi metro accessibility: stations can be very crowded during peak hours.

Following table informs you about the availability of elevator at each Delhi metro station. You should reference it before planning your journey on Delhi Metro.

ENTRY / EXIT POINTS AT THE METRO STATIONS FOR HASSLE FREE ACCESS TO PERSONS WITH DISABILITIES
S/NSTATIONSTATION TYPESTATION GATE / LIFT No.LOCATION
LINE-1 (RED LINE) DILSHAD GARDEN TO RITHALA
1Dilshad GardenElevatedLift No.3Near Gate No.1; Near 2-Wheeler Parking Lot / Bajaj Showroom
2JhilmilElevatedGate No.2Ramp connecting to GT Road
Lift No.3Near Gate No.1 of the Station
3Mansarovar ParkElevatedLift No.3Near Gate No.2 of the Station; towards Industrial Area
4ShahdaraElevatedGate No.1Towards GT Road Side
5WelcomeElevatedGate No.1Towards GT Road Side
6SeelampurElevatedGate No.1Towards GT Road Side
7Shastri ParkAt GradeGate No.1On the Approach road to the Station from Gandhi Nagar Side
8Kashmere GateElevatedGate No.7Adjacent to Kashmere Gate ISBT
9Tis HazariElevatedGate No.1Ramp connecting St. Stephen’s Hospital and Tis Hazari Courts
Gate No.2On GT road coming from Azad Market to Kashmere Gate
Gate No.3Entry from Station’s Parking lot
10Pul BangashElevatedLift No.3Near Gate No.1 of the Station; towards Rohsnara Road
11Pratap NagarElevatedLift No.3Near Gate No.2 of the Station; towards Sabzi Mandi side
12Shastri NagarElevatedLift No.3Near Gate No.2 of the Station; near 2-Wheeler Parking Lot
13Inderlok (L-1)ElevatedLift No.3Near Gate No.1 of the Station; towards Big Bazar side
14Kanhaiya NagarElevatedLift No.3Near Gate No.3 of the Station
15Keshav PuramElevatedLift No.3Near Gate No.3 of the Station; near Parking Lot
16Netaji Subhas PlaceElevatedLift No.3Near Gate No.2 of the Station
17Kohat EnclaveElevatedLift No.3Near Gate No.1 of the Station; near Big Parking Lot
18PitampuraElevatedLift No.3Near Gate No.2 of the Station; near Parking Lot
19Rohini EastElevatedLift No.3Near Gate No.3 of the Station; near Parking Lot
20Rohini WestElevatedLift No.3Near Gate No.3 of the Station; near Unity Mall
21RithalaElevatedLift No.3Near Gate No.3 of the Station
LINE-2 (YELLOW LINE) SAMAYPUR BADLI TO HUDA CITY CENTRE
22Samaypur BadliElevatedLift No.3Near Gate No.1 of the Station
23Rohini Sector-18,19ElevatedLift No.3Near Gate No.1 of the Station
Lift No.4
24Haiderpur Badli MorElevatedLift No.3Near Gate No.1 of the Station
25JahangirpuriElevatedLift No.3Near Gate No.4 of the Station
Lift No.4Near Gate No.2 of the Station
26Adarsh NagarElevatedLift No.3Near Gate No.4 of the Station
Lift No.4Near Gate No.2 of the Station
27AzadpurElevatedLift No.3Near Gate No.1 of the Station
28Model TownElevatedLift No.3Near Gate No.4 of the Station; Near Police Chowki
29GTB NagarUndergroundLift No.3Near Gate No.5 of the Station; in front of Samrat Hotel
30VishwavidyalayaUndergroundGate No.1Near Station’s Parking Lot (Exit Only)
Gate No.2Near Station’s Parking Lot
Gate No.3Near Delhi University Stadium
Gate No.4Near Khalsa College of Delhi University (Exit Only)
31Vidhan SabhaUndergroundLift No.3Near Gate No.1 of the Station
32Civil LinesUndergroundLift No.3Near Gate No.1 of the Station
33Kashmere GateUndergroundLift No.2On Lala Hardev Sahai Road, near Gate No.6 of the Station
34Chandni ChowkUndergroundLift No.2Near Gate No.2 of the Station; near Delhi Public Library
35Chawri BazarUndergroundLift No.1Towards Ajmeri Gate Side
Lift No.2Towards Ajmeri Gate Side
36New DelhiUndergroundLift No.2Paharganj Side
37Rajiv ChowkUndergroundLift No.4Near ICICI Bank in A-Block Connaught Place
Lift No.5Near Gate No.1&2 of the Station; Near B-Block
38Patel ChowkUndergroundLift No.2Between Gate No.1&2 of the Station; near Parking Lot
39Central Secretariat-2UndergroundLift No.3Near Railway Board Building
40Central Secretariat-6UndergroundLift No.3ATowards India Gate
41Udyog BhawanUndergroundLift No.2Between Gate No.1 & 2 of the Station
Lift No.3Near Gate No.4 of the Station; on K Kamraj Marg
42Lok Kalyan MargUndergroundLift No.2Near Gate No.2 of the Station; on Abdul Kalam Road
43Jor BaghUndergroundLift No.2Near Gate No.2 of the Station; on Aurbindo Marg
Lift No.3Near Gate No.1 of the Station
44INAUndergroundLift No.2Near Gate No.1 of the Station; Adjacent to HP Petrol Pump near Delhi Haat
Lift No.3Near Gate No.2 of the Station; Near INA Market AIIMS end
45AIIMSUndergroundLift No.2Near Gate No.3 of the Station; Near Sardarjung Hospital
Lift No.3Near Gate No.2 of the Station; Near AIIMS Hospital
Lift No.4Near Gate No.1 of the Station; Near AIIMS Hospital
46Green ParkUndergroundLift No.2Near Gate No.3 of the Station; Near Avida Hospital
Lift No.3Near Gate No.2 of the Station; Near Parking Lot
47Hauz KhasUndergroundLift No.2Near Gate No.3 of the Station; Near Parking Lot
48Malviya NagarUndergroundLift No.2Near Gate No.1 of the Station; Near Police Station/Malviya Nagar
Lift No.3Near Gate No.3 of the Station; Near Parking Lot
49SaketUndergroundLift No.2Near Gate No.1 of the Station; On MB Road near Vidya Niketan School
Lift No.3Near Gate No.2 of the Station; On MB Road near Said-ul-Ajab
50Qutab MinarAt GradeGate No.1Near Parking Lot. Location on Anuvrat Marg while moving from Saket to Chattarpur
51ChattarpurElevatedLift No.3Near Gate No.1 of Station; On MG Road while moving from Sultanpur to Vasant Kunj
52SultanpurElevatedLift No.3Near Gate No.2 of Station; On MG Road while moving towards Ghittorni to Chattarpur
53GhittorniElevatedLift No.3Near Gate No.2 of Station; On MG Road while moving towards Arjangarh to Sultanpur
54ArjangarhElevatedLift No.3Near Gate No.2 of Station; Near Arjangarh Air Force Station
55Guru DronacharayaElevatedLift No.3Near Gate No.2 of Station (Near Garden Estate Residential Colony)
56SikanderpurElevatedLift No.3Near Gate No.1 of Station (Near Rapid Metro, Gurgaon Station)
57M G RoadElevatedLift No.3Near Gate No.1 of the Station; near City Centre Mall
Lift No.4Near Gate No.2 of the Station; near Metropolitan Mall
58IFFCO ChowkElevatedLift No.3Near Gate No.2 of the Station; near RITES Building
59HUDA City CentreElevatedGate No.1Opposite MAX Hospital
LINE-3/4 (BLUE LINE) DWARKA SECTOR-21 TO NOIDA CITY CENTRE / VAISHALI
60Dwarka Sector-21UndergroundGate No.1Towards East end of the Station
61Dwarka Sector-08ElevatedGate No.1On Road towards Shahbad Mohammadpur Railway Station
62Dwarka Sector-09ElevatedGate No.1On Road towards Dwarka Sector-08 Metro Station
Gate No.2On Road towards Maruti Showroom
63Dwarka Sector-10ElevatedGate No.1From Welcome Hotel Side
Gate No.2Adjacent to Dwarka Court Complex
64Dwarka Sector-11ElevatedGate No.1Adjacent to Community Park
Gate No.2Adjacent to St. Gregarious School
65Dwarka Sector-12ElevatedGate No.1From DDA Parking side
Gate No.2From Local Residential Area side
66Dwarka Sector-13ElevatedGate No.1
Gate No.2From Radisson Hotel Blue side
67Dwarka Sector-14ElevatedGate No.1From Eros Metro Mall side
Gate No.2Near Parking Lot
68DwarkaElevatedGate No.2
69Dwarka MorElevatedLift No.3Near Gate No.2 of the Station; Near South Side of Sulabh Toilet Complex
70NawadaElevatedLift No.3Near Gate No.2 of the Station; towards Mata Roop Rani Hospital
Lift No.4Near Gate No.3 of the Station; towards Sood Imaging Path Lab
71Uttam Nagar WestElevatedLift No.3Near Gate No.3 of the Station; near Parking Lot south side
72Uttam Nagar EastElevatedLift No.3Near Gate No.1 of the Station (Adjacent to Bus Terminal)
Lift No.4Near Gate No.2 of the Station
73Janakpuri WestElevatedLift No.4Near Gate No.1 of the Station; Near Ratnasagar Restaurant)
74Janakpuri EastElevatedLift No.3Connecting Service Road towards Gate No.1 of the Station
75Tilak NagarElevatedLift No.3Near Gate No.3 of the Station
76Subhash NagarElevatedLift No.3Between Gate No.1 & 2 of the Station (Pacific Mall side)
77Tagore GardenElevatedLift No.3Near Gate No.4 of the Station; South side near Parking Lot entrance
78Rajouri GardenElevatedGate No.1Near MTNL Office
79Ramesh NagarElevatedLift No.3Near Gate No.2 of the Station
80Moti NagarElevatedLift No.3Near Gate No.1; towards Moti Nagar market side
81Kirti NagarElevatedGate No.1Karampura Flyover side
82ShadipurElevatedLift No.3Between Gate No.2 and Gate No.4 of the Station
83Patel NagarElevatedLift No.3Near Gate No.5 of the Station; South side
Lift No.4Near Gate No.2 of the Station, North side
84Rajendra PlaceElevatedLift No.3Near Rajendra Bhawan side
85Karol BaghElevatedLift No.3Inside Gate No.1 & 2 of the Station; North side Karol Bagh Market
86JhandewalanElevatedLift No.3Between Gate No.1 & 2 of the Station; North side
Lift No.4Near Gate No.4 of the Station; South side infront of Lal Darbar
87R K Ashram MargElevatedLift No.3Near Gate No.1 of the Station; Ramakrishna Ashram side
88Barakhamba RoadUndergroundLift No.3Near Gate No.1 of the Station; Near Ashoka Estate Building
89Mandi HouseUndergroundLift No.3On Firoz Shah Road, near Himachal Bhawan
90Pragati MaidanElevatedLift No.3Near Gate No.2 of the Station
91IndraprasthaElevatedLift No.3Near Maruti Showroom
92Yamuna BankAt GradeGate No.1
93AkshardhamElevatedLift No.3Near Gate No.1 of the Station
Lift No.4Near Gate No.2 of the Station
94Mayur Vihar Phase-IElevatedLift No.2Near Gate No.2 of the Station; South side
95Mayur Vihar ExtnElevatedLift No.2Near Gate No.2 of the Station
96New Ashok NagarElevatedLift No.3Near Sulabh Toilet Complex at the Station
97NOIDA Sector-15ElevatedLift No.3Near Gate No.2 of the Station
98NOIDA Sector-16ElevatedLift No.3Near Gate No.2 of the Station
99NOIDA Sector-18ElevatedLift No.3Behind Gate No.1 of the Station
100Botanical GardenElevatedLift No.3In front of Circulating area near Gate No.1 of the Station
Lift No.5ABehind Gate No.4 of the Station; near Parking Lot
Lift No.6ANear Gate No.2 of the Station
Lift No.4ANear Gate No.3 of the Station
101Golf CourseElevatedLift No.3Near Gate No.1 of the Station
102NOIDA City CentreElevatedLift No.3Near Gate No.2 of the Station
Lift No.4Near Station Entrance Gate No.1 and DMRC authorised parking
103Laxmi NagarElevatedLift No.3Near Gate No.1 of the Station
104Nirman ViharElevatedLift No.3Near Gate No.1 of the Station; Adjacent V3S Mall
105Preet ViharElevatedLift No.3Near Gate No.2 of the Station
106KarkardoomaElevatedLift No.3Near Gate No.2 of the Station
107Anand Vihar ISBTElevatedLift No.3Near Gate No.1 of the Station
108KaushambiElevatedLift No.3Near Gate No.1 of the Station
109VaishaliElevatedLift No.3Near Gate No.1 of the Station
Lift No.4Near Gate No.3 of the Station
LINE-5 (GREEN LINE) INDERLOK-KIRTI NAGAR TO MUNDKA
110MundkaElevatedLift No.3Near Gate No.2 (Near DMRC Parking North Side)
111Rajdhani ParkElevatedLift No.3Near Gate No.1 (Near Goyal Timber)
112Nangloi Railway StationElevatedLift No.3Near Gate No.1 (Near NH-10, Baniya Bazar,Rajendra Park colony)
113NangloiElevatedLift No.3Near Gate No.1 (Near DMRC Parking North Side)
114Maharaja Surajmal StadiumElevatedLift No.3Near Gate No.2 (Near Maharaja Surajmal Stadium)
115Udyog NagarElevatedLift No.3Near Gate No.2 (Near DMRC Parking North Side)
116PeeragarhiElevatedLift No.3Near Gate No.1 (Near DMRC Parking side)
117Paschim Vihar WestElevatedLift No.3Near Gate No.1 (NEAR DDA FLATES SHANTI KUNJPVW)
118Paschim Vihar EastElevatedLift No.3Near gate no. 1 (Near bharti vidyapeeth university)
119MadipurElevatedLift No.3Near Gate No.2 (Near Indian railway reservation counter)
120Shivaji ParkElevatedLift No.3Near gate no. 1 (Near punjanbi bagh police station)
121Punjabi BaghElevatedLift No.3Near Gate No. 2 (Near north side parking)
122Ashok Park MainElevatedLift No.3Near Gate No. 2 (Near Sir Chhotu Ram Dharamshala)
123Satguru Ram Singh MargElevatedGate No.1Ramp Near Gate No. 1 (Adjacent to Indian Railway Track)
124Inderlok (L-5)ElevatedLift No.2Near Gate No.5 (Near Sulabh Toilet Complex)
LINE-6 (VIOLET LINE) KASHMERE GATE TO ESCORTS MUJESAR
125Lal QuilaUndergroundLift No.3Near Gate No.3 of the Station
Lift No.2Between Gate No.1 and Gate No.2 of the Station
 

126

Jama MasjidUndergroundLift No.2Near Gate No.1 of the Station; Kasturba Hospital
Lift No.3Near Gate No.3 of the Station; on Subhash Marg
Lift No.4Near Gate No.4; on Subhash Marg
127Delhi GateUndergroundLift No.2Near Gate No. 2 of the Station
Lift No.3Near Gate No.4 and 5 of the Station
 

128

ITOUndergroundLift No.2Near Gate No.1 of the Station
Lift No.3Near Gate No.3 of the Station; towards INSA Building
Lift No.4Near Gate No.5 of the Station; towards Delhi Police Headquarters
Lift No.5Near Gate No.6 of the Station; towards Institution of Engineers (India)
129JanpathUndergroundLift No.2Near Gate No.1 of the Station; Near Imperial Hotel
Lift No.3Near Gate No.3 of the Station; Entrance of Cottage Emporium
130Khan MarketUndergroundLift No.2Near Gate No.4 of the Station
Lift No.3Near Gate No.2 of the Station
131J L N StadiumUndergroundLift No.2Near Gate No.1 of the Station; Near SSC HQ CGO Complex
Lift No.3Near Gate No.4 of the Station; Near CRPF Ground & Pragati Vihar Hostel
132JangpuraUndergroundLift No.3Between Gate No.1 & 3 of the Station; Infront of Ancillary Building
Lift No.4Near Gate No.2 of the Station
133Lajpat NagarElevatedLift No.3Near Gate No.1 of the Station; Entry from Station’s Parking Lot side
Lift No.4Near Gate No.3 of the Station
134MoolchandElevatedGate No.1Road Connecting Ring Road and Gurumukh Nihal Singh Marg
135Kailash ColonyElevatedGate No.1Near Block-E; East of Kailash
Lift No.4Near Gate No.2 of the Station; Near Block-K, East of Kailash
136Nehru PlaceElevatedLift No.3Near Gate No.2 of the Station
137Kalkaji Mandir (L-6)ElevatedLift No.3Near Gate No.1 of the Station; Near Parking Lot
138GovindpuriElevatedLift No.3Near Gate No.1 of the Station; Near Main Gate of Chandiwala Institute
139Harkesh Nagar OkhlaElevatedLift No.3Near Gate No.3 & 4 of the Station
140Jasola ApolloElevatedLift No.3Near Gate No.2 of the Station; Near ACP Office
Lift No.4Near Gate No.1 of the Station; Near Apollo Hospital
141Sarita ViharElevatedLift No.3Near Gate No.1 of the Station; Near Parking Lot
142Mohan EstateElevatedLift No.3Near Gate no.1 of the Station; Near Haldiram’s
143Tughlakabad StationElevatedGate No.1Near Parking Lot
144Badarpur BorderElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
145SaraiElevatedLift No.3Near Gate No.2 of the Station
Lift No. 5Near Gate No.3 of the Station
146NHPC ChowkElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
147Mewla MaharajpurElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
148Sector-28ElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
149Badkal MorElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
150Old FaridabadElevatedLift No.3Between Gate No.1 and Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
151Neelam Chowk AjrondaElevatedLift No.3Near Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
152Bata ChowkElevatedLift No.3Near Gate No.1 of the Station
Lift No.4Near Gate No.3 of the Station
153Escorts MujesarElevatedLift No.3Near Gate No.2 of the Station
Lift No.4Near Gate No.3 of the Station
LINE-8 (MAGENTA LINE) BOTANICAL GARDEN TO KALKAJI MANDIR
154Okhla Bird SancturyELEVATEDGate No.1Ramp connecting -behind gate no-1 & auto stand to lift no-3
Gate No.3Ramp connecting -behind DG/room & gate no-3 to lift no-4
 

155

KALINDI KUNJELEVATEDLift No.3Inside Gate No.1 (Just inside the Entry of main Gate for Concourse)
Lift No.1Lift Connecting Concourse to plateform
Lift No.2Lift Connecting Concourse to plateform
Gate No.1Gate connectiong road to Station
156JASOLA VIHAR SHAHEEN BAGHELEVATEDLift No.4At Gate No.1, near Good Samartian School
Lift No.3At Gate No.2, Near Main Road opposite to Good Samartian School
157Okhla ViharELEVATEDLift No.3Between Gate no-01 & Gate no-03
Lift No.4Near Gate no-02
Gate No.1Towards Hari Kothi Road
Gate No.3Towards Hari Kothi Road
Gate No.2Towards Police Station
158Jamia Millia IslamiaELEVATEDLift No.3Near Gate No.1 (Jamia Millia Islamia University side)
Gate No.1Towards Jamia Millia Islamia University
159SUKHDEV VIHARELEVATEDLift No.3Between Gate No-1 & Gate No-3
Lift No.4Between Gate No-2 & Gate No-4
Gate No.1Towards IPD of Fortis Hospital
Gate No.2Towards OPD of Fortis Hospital
Gate No.3Towards Holi Family Hospital, Jamia Millia Islamia University.
160OKHLA NSICELEVATEDLift No.3Near Main Gate No-2
Gate No.2Towards Lotus Temple
AIRPORT EXPRESS LINE (ORANGE LINE) DWARKA SECTOR-21 TO NEW DELHI
161Dwarka Sector-21UndergroundGate No.1
162AirportUndergroundMain Entrance
163Delhi AerocityUndergroundMain Entrance
164Dhaula KuanElevatedMain EntranceService Road to the station building
165Shivaji StadiumUndergroundMain EntranceService Road on Baba Kharak Singh Marg
166New DelhiUndergroundGate No.6/Main Entrance

Do you have a disability and have you traveled by Delhi Metro? Please share your experience with us. Also, share your tips for safer and easier travel using Delhi Metro. Thank you for using WeCapable!

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One response to “Is Delhi Metro Accessible for the Persons with Disabilities?”

  1. Kale says:

    Although stations do have lifts, it is not always clear where the lift is or even once you’re inside, which lift goes to which platform. In order to enter the station you have to go through security which involves going up a step and the guards do not seem to know how to let you go around, which is always a huge hassle. Some stations have a wider gate, but many do not, and finding someone to let you in/out and take you way around to where you can get in/out is stressful and frustrating. The disabled bathrooms are often locked and the attendant won’t always open them. Some are so small you can’t get a walker or wheelchair inside anyway.

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